Shipping Policy

Overview At Senroar.com, we are dedicated to ensuring a smooth and reliable shipping experience for our customers. We aim to deliver your spiritual products, including Rudraksha mala, Tulsi mala, Rudraksha beads, Vaastu products, and decorative spiritual items, in a timely and secure manner.

Order Processing Time

Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
In case of any unforeseen delays, customers will be notified via email or phone.

Shipping Methods & Delivery Time

We offer standard and expedited shipping options depending on your location.
Estimated delivery times:
- Domestic (Within India): 2-10 business days
Delivery times may vary due to factors beyond our control, such as weather conditions, customs processing, or courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
We may offer free shipping on select orders, promotions, or minimum purchase amounts.

Tracking Orders

Once your order is shipped, you will receive a tracking number via email or SMS or WhatsApp.
You can track your order through the provided courier service link.

Address Accuracy

Customers must ensure that the shipping address provided is accurate and complete.
We are not responsible for delays or lost shipments due to incorrect address details.

Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.
If your order is lost in transit, we will coordinate with the shipping carrier to resolve the issue. Replacements or refunds will be processed based on the investigation.

Order Cancellation & Changes

Orders can be canceled or modified within 24 hours of placement.
Once the order has been shipped, cancellations or changes are not possible.

Contact Us For any shipping-related inquiries, please contact us at:

Email: support@senroar.com

We appreciate your trust in Senroar.com and strive to provide a hassle-free shopping experience!