Refund and Returns Policy

Overview At Senroar.com, we are committed to providing high-quality spiritual products, including Rudraksha mala, Tulsi mala, Rudraksha beads, Vaastu products, and decorative spiritual items. Your satisfaction is our priority, and we strive to ensure a seamless shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.

Returns We accept returns under the following conditions:

• You may return an item within 7 days of delivery.
• The item must be unused, in its original packaging, and in the same condition as received.
• Certain items such as customized products, worn or used spiritual items, or perishable goods are non-returnable.
• Proof of purchase (order confirmation or invoice) is required for all returns.

Refunds Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, a refund will be processed to your original payment method within 7-10 business days.
• Shipping charges are non-refundable.
• If the product is damaged, defective, or incorrect due to our error, we will provide a full refund or replacement at no additional cost.

Exchanges We only replace items if they are defective or damaged. If you need an exchange, please contact us within 7 days of receiving your order.

Cancellation Policy

• Orders can only be canceled within 24 hours of purchase.
• If your order has already been shipped, cancellation will not be possible, and you will need to follow the return process.

Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• We recommend using a trackable shipping service to ensure the safe return of your product.

Contact Us If you have any questions about our Refund and Returns Policy. Please contact us at: Email: support@senroar.com

We appreciate your trust in Senroar.com and strive to make your shopping experience fulfilling and worry-free!